Flip Your Trip – Downtown – FAQ

Frequently Asked Questions

What is Flip Your Trip?

Flip Your Trip is a program to encourage people to drive less and support them in trying other ways of getting around. Learn more about transportation options here

Where is Flip Your Trip taking place in 2023?

In 2023, Flip Your Trip is taking place in downtown Seattle and surrounding neighborhoods:

  • Uptown
  • South Lake Union
  • Capitol Hill
  • Pike/Pine
  • Denny Triangle
  • Belltown
  • Commercial Core
  • First Hill
  • Pioneer Square
  • Chinatown/International District
  • Pioneer Square

Who is eligible?

This program is intended to serve people who:

  • Travel to downtown and surrounding neighborhoods (see map) at least once per week.
  • Currently drive alone most of the time when coming downtown.
  • Do not have access to a free or discounted bus pass from an employer or other program.

What’s in it for me?

$25 is transit credits! This can be applied toward any local transit (bus, light rail, etc.). If using the Transit GO Ticket app, you can even use the shared scooter and e-bikes you see around town.

How do I sign up?

Go to FlipYourTrip.org/Downtown where you may sign up by completing a simple form to verify your eligibility and pledge to replace at least one drive-alone trip per week with another option. Within one day of signing up, you will receive a Welcome Email with information about next steps for accessing your free rides.

Should I request the ORCA card or the Transit GO Ticket App?

When you sign up, you will be asked to select the $25 in transit credit in the form of a prepaid ORCA card, or using the Transit GO Ticket app. Here are some considerations to guide your choice when you sign up.

The ORCA Card option may be best for you if you:
  • Do NOT have a smartphone or data plan
  • Have limited English proficiency (the app is currently available in English only)
  • Simply prefer an ORCA card
  • Are not interested in access to free credits on shared scooters or e-bikes
  • Frequently use transit transfers (not currently possible in the TGT app)
  • You plan to ride Pierce Transit or Community Transit. They are not currently in the app, but do accept ORCA cards.
The Transit GO Ticket app option may be best for you if you:
  • Have a smartphone and data plan
  • Are comfortable with new app OR already have the Transit GO app
  • Want to access free rides on shared scooters or e-bikes
  • Are proficient in English

I signed up online but did NOT receive a welcome email

First, check your Spam or Junk Mail folders for an email with the subject “Welcome to Flip Your Trip” from  info@FlipYourTrip.org  If you still can’t find it, please email us at info@FlipYourTrip.org for help.

I received my welcome email and now I need help redeeming my points in the Transit GO Ticket app.

Visit our guide for step-by-step instructions on how to redeem your points using the Transit GO Ticket app.

Why are children under the age of 19 not eligible for the Flip Your Trip campaign?

  • Flip Your Trip is intended for adults 19 years of age and older.
  • Youth 18 and under are already eligible for FREE transit, and do not need a transit subsidy.
  • The Flip Your Trip free rides can be redeemed with shared scooters and e-bike vendors that are available only to adults 19 years of age and older. This is in place to protect youth and others from physical, legal and financial risk.

Where can I go for general information about my transportation options?

To explore your travel options, check out the great resources on the Flip Your Trip homepage.

Sal’s Success-o-Meter

2207 Pledges

13238 Trips Flipped per Week

Light rail/train/streetcar
Water taxi/ferry
Riding my own bicycle/e-bike
Shared e-scooter/e-bike